At Rippling Swag Store, we are committed to providing timely and efficient delivery of your orders. Please read our delivery policy carefully to ensure a smooth shopping experience.

1. Order Processing Time

All orders are processed within 1-2 business days after receiving the payment. Orders placed after 4 PM (local time) or on weekends and holidays will be processed on the next business day.

2. Delivery Methods

We offer a variety of delivery methods depending on your location. You will be able to choose your preferred delivery option during the checkout process. Our delivery partners include reliable courier services, ensuring that your package arrives in perfect condition.

3. Delivery Time

• Domestic Delivery: Estimated delivery time is 3-7 business days, depending on your location.
• International Delivery: Estimated delivery time is 7-21 business days, depending on customs clearance and the destination country.

Please note that delivery times may vary based on external factors such as weather, holidays, or unforeseen delays. We recommend that you track your order using the tracking number provided to stay updated on the status of your delivery.

4. Shipping Charges

Shipping charges are included in the cost of the product and do not require any additional charges during checkout.

5. Order Tracking

Once your order has been dispatched, you will receive an email with tracking details. You can track your order by using the provided tracking number on the courier service’s website.

6. Delivery Issues

In case of any issues with your delivery, such as missing items, damaged goods, or incorrect orders, please contact our customer service team immediately. We aim to resolve all delivery issues as quickly as possible.

7. International Orders

Please note that customs duties, taxes, and other import fees are not included in the shipping cost. These fees are the responsibility of the recipient and are determined by the customs regulations of the destination country.

8. Delivery Address

Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or missed deliveries due to incorrect or incomplete addresses.

9. Non-Delivery Situations

If your package cannot be delivered due to reasons like refusal to accept the delivery, incorrect address, or unavailable recipient, you may be subject to additional charges for re-shipment.

Contact Us

If you have any questions regarding delivery or your order, feel free to reach out to us at rippling_swagsupport@offiga.com. Our customer service team is available to assist you.

Thank you for shopping with Rippling Swag Store!